FAQ's

You may purchase online and pick up your products from our shop, yes. This, however, only applies to the UAE. Our team will get in touch with you to arrange pickup once the purchase is prepared for collection.

Your purchase will be shipped to you according to the Delivery Policy's regular delivery lead time. Click here to learn more.

A sales person from our company will get in contact with you as shortly as your purchase has been made to confirm it. The responsible team will get in touch with you on the phone given during in the order process after the order has been shipped out of the warehouse to establish a time window for delivery and product installation.

A dispatch confirmation will be sent to you once your purchase has left our warehouse. To check on the progress of your order's delivery, you may also call 050 5959516 or 050 8800480.

Yes. Our knowledgeable sales representatives are more than willing to take your purchases over the cell phone or via email. Orders may be placed by phone at 050 5959516 / 050 8800480 or by email at infoinfo@qualitysportz.com.

In the UAE, Kuwait, KSA, Oman, Bahrain, and Qatar, we offer delivery services. If orders come in from far-flung areas, there can be extra shipping fees. Click here for additional details.

Do not worry; all you need to do is call our customer service staff at 050 5959516 / 050 8800480, and they will take care of this problem for you.

Even though there is a very slim probability that this may happen, we sincerely apologise. Just call our customer service staff at 050 5959516 / 050 8800480, and they will help you with this issue.

With "product that requires installation," this often doesn't happen because our technical staff should be present at your location and will ask for your approval after the product is installed. If a product doesn't need to be installed, the logistics procedure is handled with the highest care. If you encounter any problems, please call our customer service team at 050 5959516 / 050 8800480 or send an email to info@qualitysportz.com, and they will take care of the problem for you.

Please keep the following details close to hand so we can complete your request.
• The order's reference number
• Product Model Number and Name
• The Damage's Specifics
• Images of any harm

Please get in touch with our customer service staff at 050 5959516 / 050 8800480 or send an email to info@qualitysportz.com if the delivery time has gone over the allotted period as stated in our "Delivery Policy".

You can, indeed. Please visit this page and refer to the return and refund policy for more information in detail.

You can, indeed. Please visit this page and refer to the return and refund policy for more information in detail.

Kindly click here and go to the Return & Refund Regulation Paragraph for more information on the return and refund policy in detail.

Please submit your request by calling our customer service staff at 050 5959516 / 050 8800480.

The refund is expected to arrive in 7 to 10 working days after the returned item has been inspected for damage.

We are sure that our pricing are reasonable. Nonetheless, you can ask for a price match if you do discover the identical item elsewhere.

We will match product pricing with competitors, including shipping and installation fees.

At the moment of purchase, the rival must have the item in stock.

When a price match request is made, the rival prices of goods should be the most recent prices available.

Despite the fact that we provide this service, there could be extraordinary circumstances in which we are unable to match rates owing to unique discounts offered by rivals or other reasons, such as pricing mistakes.

We do, in fact, handle business requests, including full gym setup. Our commercial sales staff ought to be in a position to offer knowledgeable guidance on this. For a quote, please call our commercial sales staff at 050 5959516 / 050 8800480 or send an email to info@qualitysportz.com.

All popular debit and credit cards are accepted. We also provide a variety of payment methods, including PayPal, Pay Tabs, Cash on Delivery, and Card on Delivery. Through Post Pay, Cashew, and Checkout.com, we also provide ‘Buy Now Pay For it later’ alternatives.

Sure, you may break up your purchase into equal monthly payments at 0% interest. During the checkout procedure, you can choose Cashew, Postpay, or Checkout.com for this transaction. Also, you can call the bank to divide the transaction into equal payments every month if you are making your purchases in the UAE through a credit card from Emirates NBD / Emirates Islamic Bank.

We have only shown a small number of goods in the showroom due to space restrictions. Products marked as "test the item from our shop" on the product description page are those that are accessible in the showroom.

Yes. Installation is included with all of our equipment. Our technical staff will manage both the delivery and installation of the equipment. Yet, this solution could be a fee-based one in rural regions. To learn more, please call our customer service department at 050 5959516 / 050 8800480.

Yes. For some goods, namely massage seats and other carefully chosen exercise equipment, we do offer Free Home Demonstrations. On the product description page, these goods are marked as having a "Free Home Demo Available" option. For more information on this, you may also call our customer service line at 050 5959516 / 050 8800480.

There isn't any need to subscribe for a separate warranty because all of our products come with an on-site guarantee. The warranty will be included in the purchase agreement itself. Not all of the goods, nevertheless, are covered by warranties. Visit this page to learn more.

Fear not; we have a devoted service and technical staff to handle any repairs and maintenance on the items we offer. Please call 050 5959516 / 050 8800480 or send an email to info@qualitysportz.com, and a member of our staff will help you as soon as possible.

The handbook that comes with the equipment includes information on how to activate the iFit membership.

Any inquiries you may have regarding the items are always welcome by our sales staff. The easiest approach to acquire guidance and product-related information is through our live chat service. But you can also reach us by phone at 050 5959516 / 050 8800480 or by email at info@qualitysportz.com.

If the item has disappeared from stock, you can ask when it will be available again if you choose. On the page detailing the product, you may just click the "Enquire now" option and fill out the necessary information.

We do provide possibilities for trade-ins. Click here for additional details. Can't seem to locate what you're searching for? Call our staff at 050 5959516 / 050 8800480 right away.